What they say about us
Women:
“Going into a refuge can be a scary prospect and many women are unsure of what to expect. I thought it would be cramped and dirty with little time for myself. It was hard to leave friends and family and I thought of a refuge as a last resort. I worried I would have little independence in a refuge and often feel lonely and isolated…
..However, when I entered the refuge I found a warm, safe and friendly environment. I was offered help and support from the staff and counselling is also available if you want it. In the refuge you can build a good network of friends and there are a variety of activities available for both women and children.We also have weekly house meetings to talk through any issues or ideas. The house is kept clean and tidy by the residents which we take seriously as this is our home for a while, but importantly we can still maintain our independence in a shared house. A refuge should be somewhere that offers safety as well as a fresh start, and it does.”
Children:
“On my first day I felt a bit nervous but by the time evening came, I started having fun.”
“The best bit about being in a refuge is that you are never bored. There is always someone around to play with and always something to do. You may feel nervous at first but you soon make friends in the refuge and at your new school.”
“We have had some brilliant days out and activities at the refuge from visiting farms to drumming sessions and trips to the seaside. We had great fun.”
"We also have a weekly meeting for all the kids and have a fun newsletter, so we really feel we belong."
Frequently asked questions
Who can stay at our refuge?
The refuge is open to all women fleeing domestic violence, married or single with or without children.
What about my children?
95% of our residents have children and the staff at the refuge are trained to help and advise on local schools and activities to help children settle in. We also have a long history of arranging many activities and excursions specifically for children that have always been very well received and successful.
What about finances?
We will discuss your personal situation with you as soon as you settle in and give you every support in establishing what benefits and financial arrangements are available for your individual needs. Rent is payable at the refuge but this will be discussed on an individual basis.
How long can I stay at the refuge?
It can vary from a few days to a couple of months depending on your individual needs. The staff will work with you to make your stay as constructive and comfortable as possible.
How safe is the refuge?
The address is highly confidential and a security system is in place. There are strict rules on safety to ensure all residents and staff are safe.
What about pets?
Sorry we do not allow pets but there are several organisations that can help, such as http://www.refuge.org.uk/
Do I get any support after I leave the refuge?
We will continue to help and support you even after you have moved on, including still attending our 10 week courses or counselling for you and your children. You are also welcome to attend many of the activities we arrange. We produce a monthly newsletter which many ex-residents find interesting and informative. - Download sample news letterTo subscribe send us your details via email
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